A letter is sent to the complainant and the subject of the complaint notifying both that a complaint has been received. The subject is allowed approximately 21 days to respond to the complaint. If a site visit is required, one will be made. If the complaint concerns technical issues, the complaint is forwarded to an outside technical advisor. If the technical advisor provides comments, the subject of the complaint is allowed to respond to the comments. A report is then generated on the facts and responses and forwarded to the investigative committee for its recommendations and then presented to the board at a board meeting. The decision of the board at a board meeting. The decision of the board could take up to 30 days from the date of the board meeting your case was presented at.